Privacy Policy

Effective Date: February 11, 2025

1. Introduction

Fresh Springs Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, contact number, and other information you provide through our enquiry forms.
• Usage Data: Information on how you access and use our website, such as your IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies to track activity on our website and hold certain information. (Refer to our Cookies Policy for more details.)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Communicate with you, including responding to enquiries
• Analyze website usage and trends to improve user experience
• Ensure website security and prevent fraudulent activities

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and services
• Legal authorities if required by law or to protect our rights

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

You have the right to:

• Access, update, or delete your personal information
• Object to or restrict the processing of your data
• Withdraw consent at any time, where we rely on your consent to process your data

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fresh Springs Care
Email: info@freshspringscare.co.uk
Phone: 01793 200084